Starting a Tenancy

A clear handover helps you settle into a rental home and gives both you and the landlord a record of how the tenancy began. Before moving in, make sure you understand the agreement and know who to contact if something needs attention.

Read the agreement before signing

Check the names, property address, start date, rent, tenancy type and other agreed details. Ask about anything unclear, including responsibilities or property rules. Keep a signed copy somewhere easy to find. Tenancy Services explains tenancy agreements.

Walk through the home at handover

Record the condition of the rooms, appliances and outdoor areas with dated notes and photographs. Include existing marks or damage, the keys and access devices provided, the chattels and any work still promised. Share the record with the landlord or manager and keep a copy, so there is a clear starting point for later inspections.

Understand the bond and payments

Confirm the bond amount and payment instructions with the authorised contact. Keep receipts and check the lodgement information. Tenancy Services holds most residential tenancy bonds; its bond guidance explains the current process.

Get the services ready

Arrange power, internet and other services with providers before you need them. For a rural or coastal address, ask how water, wastewater, rubbish collection and access work. If the home has unfamiliar equipment, request operating instructions and the appropriate servicing contacts.

Keep the right contact details handy

Know how to report a repair, what to do in an urgent situation and how formal notices must be given. Use the landlord or manager named in your agreement. Ray White Mangawhai does not provide property management.

Read official information for new tenants and our Mangawhai tenant guide for more preparation. Information checked 6 October 2026.